Complete Contactless
Guest Journey

Offer memorable & safe customer experience that guests will return to & recommend to friends, by offering contactless hotel guest experience from booking to exiting the hotel.

mycloud PMS offers contactless guest journey with a seamless digital experience—from converting lookers into bookers via an intuitive web booking engine to enabling contactless check-in, digital room keys, QR-based food ordering, and contactless check-out with digital payment method—all without downloading an app.

mycloud CRS

mycloud CRS features to allow regional and corporate users to add and update information that appears across multiple properties, including rooms, rates and access to centralized guest profiles.

mycloud CRS offers a single view of inventory across properties, not only allows access of multiple properties on a single timeline but also access to all rate codes of a property along with corporate rates, Travel agent Rates, and allocations.

mycloud CRS offers responsive booking engine that not only can handle single property booking but also allows guests to book multiple trips for a property or multiple trips across properties.

Cloud-based
mycloud PMS

Hotel technology reimagined and designed with guest in mind, mycloud is a fully integrated solution for independent hotel and chains that offers a single view of rates, inventory, content, guest information and reservations.

Now simplify your hotel operations and distribution, focus on enhancing the experience for each guest, while increasing operational efficiency and boosting revenue.

mycloud helps reduce the complexity and cost of maintaining a complex IT infrastructure onsite for your PMS. The intuitive, easy-to-learn application reduces your staff training significantly.

mycloud POS

mycloud POS is a versatile software system for independent and chain food & beverage service operations, offering multiple deployments options, desktop, cloud or mobile.

Its modules can be configured to meet the specific requirements of different sub-segments of the F&B business.

Works both online & Offline, helps prevent theft & Pilferages and is hardware independent, allowing use on cost-effective Android hardware.

Built-in Channel Manager & Interface

With mycloud you can get beautiful hotel websites that drive direct bookings to connections with travel agents, to insights that tell you not just where your guests are coming from but how they got there, our solutions are everything you need to acquire guests.

Our distribution suite offers real-time monitoring and management of room rates, availability & restrictions across all your connected sales channels, boost your hotel revenue with efficient rate and inventory management with our award winning hotel software.

Banquets &
Event Management

mycloud offers enterprise venue and event management booking system in the cloud for managing all types of venue and event bookings. All the complexities involved with multi venue availability, event logistics, catering, equipment and resource requirements, and the delivery of those services are all available within a single console to increase event sales and streamline the planning process.

Bookings store all of the details about an event in one central location. Keep track of who requested the event and what time and location they desired. Also track documents, notes, and tasks associated with your bookings, manage and organize events easily with a booking calendar.

Purchase, Bookkeeping
& Inventory

Our inventory module is designed for all types of independent hospitality units and hospitality chains.

Now automate tasks like computing purchase & consumption journals, allocating costs to departments, amortising pre-paid expenses or revenues, write recipes and menus in minutes, ensuring complete accuracy and profitability every time

Unique and customizable features like conduct ordering based on forecasts; manage recipes and product-costing capabilities; view real-time product usage; maintain global overview of purchases by vendor, store and item Loss prevention: reduce food, labor and other variable costs; reduce shrink and increase sales.

Interfaces & Open API

Library of over 200 interfaces to connect to third party hardware and software, mycloud offers interfaces with the world's best software for back office accounting, payment gateways and third party hardware interfaces. (paypal, sage, xero, smartLINK, pesapal etc). We even offer, Alexa (Amazon Voice Responsive System) enabling hotels to cope with hotel technologies.

In order for third party applications and systems to function in harmony with mycloud PMS, numerous interfaces are available, connecting you and making your hotel operations simple.

Social Media Listening

Social Media is here to stay and it better be part of your marketing strategy, when ignored or mismanaged, social media can negatively impact the hotel activity.

mycloud social sentiment tool offers a single timeline to easily access and understand social sentiment and how each service is perceived by the guests. Now drive valuable target audience engagement that increases traffic, presence, and helps improve guest engagement. Find out from which region all your social media reviews are coming from with the all new social heat map with color coordination for better understanding.

mycloud Analytics

In today’s data-driven hospitality world, guesswork is no longer enough. mycloud Analytics helps hotel operators to transform raw operational data into powerful, actionable insights. mycloud PMS powerful analytics tool provides a 360-degree view of your business performance. With interactive dashboards and real-time visualizations, you can track occupancy trends, revenue streams, guest preferences, and operational KPIs—all from one intuitive platform.

mycloud Analytics shows graphical reports that highlight areas of growth and efficiency. It helps identify revenue opportunities, optimize pricing strategies, and reduce operational inefficiencies through clear, data-driven insights.